Consumers have a statutory fourteen-day right of withdrawal. There is no legal obligation for companies.

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract was concluded. In order to exercise your right of withdrawal, you must inform us

John Bauerfeind

Prenzlauer Allee 87

10405 Berlin

Germany

info@pollupatch.com

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired. 

Consequences of revocation 

If you revoke this contract, we have to repay all payments that we have received from you immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. 

Sample cancellation form

(If you want to revoke the contract, please fill out this form and send it back.)

– To Johann Bauerfeind, Prenzlauer Allee 87, 10405 Berlin, Germany, info@pollupatch.com

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following

   Goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only if notification is made on paper)

- Date

(*) Delete where not applicable